WEMAXA
16 / FAQ

Practical answers about design, development, AI, ownership, pricing and support.

This FAQ turns the useful questions from the old Wemaxa site into a clearer commercial reference. It avoids fixed promises that do not fit every project and points back to scope whenever the answer depends on the existing system.

FAQCustom scopeClient ownershipOptional support
Abstract visual for FAQ
01 / OVERVIEW
01 / FAQ

How to use this FAQ

These answers cover the questions that commonly change project scope: whether a site is custom or template-based, how content is managed, what ownership means, how full-stack development differs from a marketing site, what AI integration actually involves, how ecommerce and applications are scoped, and what happens after launch. The FAQ is not a substitute for a proposal. Where an answer depends on user roles, data sensitivity, integrations, migration, hosting or third-party provider rules, those details are confirmed for the individual project.

Wemaxa's current public site contains some older pages with conflicting fixed prices and older product wording. This rebuilt commercial site therefore treats pricing as scope-based and keeps technical descriptions tied to current project requirements. Third-party services, model APIs, plugins, fonts, payment providers and hosting remain governed by their own current terms.

DETAIL / DELIVERY
Practical decisions, boundaries and implementation detail.

What the work actually involves.

FAQ visual system
SCOPE / HANDOFF
Clear expectations before production.

What we clarify before committing to the build.

Primary focusDetailed answers about design, development, AI, ownership, platforms, maintenance, ecommerce and project delivery.
Project ownershipCustom deliverables and access are handed over according to scope after completion/payment; third-party licenses remain external.
AI implementationAvailable where the workflow benefits from model APIs, retrieval, structured outputs or automation.
SupportOptional maintenance and ongoing changes can be scoped after launch.
FAQ
Common buyer and technical questions.

Questions that usually affect scope.

Services

Can you match our existing brand?

Yes. Wemaxa can work from existing logos, fonts, color systems and visual guidelines, then translate them into a responsive digital interface.

Can you create a new brand as part of the website?

Yes. Branding can include marks, typography, color, graphic elements and digital implementation.

Can you provide design previews before coding?

Representative layouts or prototypes can be reviewed before the entire build is committed.

Can the site have custom animation?

Yes. CSS, JavaScript, SVG, Lottie or other techniques can be used where they support the design. Reduced-motion behavior should remain available.

Do you build responsive sites?

Yes. Responsive behavior is treated as part of the page architecture and implementation, not as a last-minute mobile patch.

Do you build custom WordPress themes?

Custom WordPress implementation can be part of scope, including controlled templates and reusable blocks.

Can you avoid page builders?

Yes. A project can use a custom theme or a more controlled editor model when free-form page building is not desirable.

Do you build React or Vue sites?

Yes, when the project benefits from those frameworks. They are not required for ordinary content websites.

Can you build the backend too?

Yes. Wemaxa full-stack capabilities include Node.js, Django, PHP and related API/data work.

Do you build APIs?

Yes. APIs can support web apps, mobile apps, internal tools, headless content and third-party integrations.

Do you support PostgreSQL and MySQL?

Yes. Data technology is selected around the existing stack and application requirements.

Can you add user accounts?

Yes. Authentication, recovery, permissions and administrative workflows can be scoped as part of an application.

Can you build role-based dashboards?

Yes. The role model should be defined before the interface so permissions are reflected consistently.

Can you integrate payments?

Payment providers can be integrated when their APIs and merchant-account requirements are compatible with the project.

Can you build WooCommerce?

Yes. Wemaxa can design and implement WooCommerce storefronts, templates and integrations.

Can you migrate an existing ecommerce store?

Potentially. Product, customer, order and URL data need to be reviewed before the migration plan is finalized.

Can you connect a CRM or ERP?

Potentially. The integration depends on the available API, authentication, data ownership and synchronization requirements.

Can you add site search?

Yes. Search can range from CMS-native search to a dedicated index depending on content size and ranking needs.

Can you build an AI assistant?

Yes, when the knowledge sources, permissions, task and failure behavior are defined.

Can AI use our documents?

Retrieval over approved documents can be implemented, with access filtering and source attribution according to the project.

Can AI call tools or APIs?

Yes, through controlled application-side tools. The server should validate arguments and permissions before performing actions.

Can you work with image, audio or video AI?

Potentially. Multimodal workflows need provider, storage, privacy, latency and cost decisions in addition to the model call.

Do you guarantee AI accuracy?

No. Generative models are probabilistic. Evaluation, grounding, validation and human review can reduce risk but cannot create a universal guarantee.

Can you build Android apps?

Android or cross-platform work can be scoped when the product needs mobile-specific behavior.

Can a web app work offline?

Some workflows can use local caching or offline storage, but synchronization behavior needs to be designed explicitly.

Can you add realtime updates?

Yes, when the product benefits from them. Realtime state also needs reconnect and conflict behavior.

Can you deploy the site or application?

Yes. Deployment can include environment setup, CI/CD, containers or simpler hosting according to the architecture.

Do you use Docker?

Wemaxa can use Docker when runtime consistency or deployment architecture benefits from it.

Do you use Kubernetes?

Potentially, but it is not appropriate for every project and is not used as a marketing requirement.

Can you set up monitoring?

Yes. Uptime, logs, errors and selected metrics can be included in operations or maintenance scope.

Do you configure backups?

Yes, when included in the project or maintenance scope. The plan should state what is backed up and how restoration works.

Do you provide maintenance?

Yes. Maintenance can include updates, backups, monitoring, content requests, bug fixes and continuing changes according to the agreement.

Is maintenance mandatory?

No. The ownership policy is designed to avoid forced vendor lock-in.

Do you provide 24/7 support?

Not by default. Any guaranteed response window or emergency coverage must be written into a support agreement.

What happens if I do not like the first design direction?

Feedback and revision are part of the design process, but the number and scope of revision rounds should be defined in the proposal.

How long will my website take?

Timeline depends on page types, content readiness, review speed, migration and custom functionality. The project brief asks for a target period so it can be evaluated realistically.

Do you have fixed pricing?

This rebuild uses scope-based quoting because the older public Wemaxa pages contain conflicting fixed prices and custom projects vary materially.

Can I send a budget range?

Yes. A range helps Wemaxa recommend a realistic project shape or phased approach.

Do third-party services cost extra?

They can. Hosting, SaaS, fonts, plugins, payment services, model APIs and other platforms can have recurring or usage fees.

Will I own the custom code?

The public ownership policy states that completed custom work is transferred to the client after payment, subject to third-party licenses and services.

Can I change hosting later?

For client-owned deployments, yes, assuming the target environment can support the application and any platform-specific constraints are addressed.

Can another developer maintain the site later?

Yes. The goal is client ownership rather than artificial technical lock-in.

Do you provide source files?

Source and access appropriate to the agreed deliverables can be part of handoff.

Can you work with our existing developers?

Yes. Wemaxa can provide design, front-end, architecture or another defined layer while an internal team owns the rest.

Can you work with an existing site instead of rebuilding everything?

Yes. An audit can identify what should be preserved, refactored or replaced.

Do you migrate old URLs?

Redirect planning can be included so valuable old URLs are not simply discarded during a redesign.

Can you help with content structure?

Yes. Information architecture and content organization are part of web design when the current structure is unclear.

Do you write copy?

Copy editing or content development can be scoped, but it should be explicit rather than assumed.

Can you add analytics?

Yes. Analytics hooks can be integrated, including the Umami setup already used on this property or other tools according to the project.

Can you add heatmaps?

Potentially. Third-party behavior analytics should be reviewed for performance, privacy and actual business usefulness.

Can you build multilingual sites?

Yes. Multilingual work requires content ownership, URL strategy, language switching and translation workflow decisions.

Can you improve performance?

Yes. Performance work can include media, fonts, caching, scripts, database queries and hosting, depending on the bottleneck.

Can you guarantee a perfect performance score?

No. Scores depend on content, devices, network conditions and third-party scripts. The practical goal is a fast, stable experience.

Do you handle SEO?

Technical SEO basics such as semantic structure, metadata, canonical URLs, redirects and sitemaps can be part of the build. Search ranking itself is not guaranteed.

Can you add structured data?

Yes, where a relevant schema accurately describes the page content.

Do you design for accessibility?

Semantic structure, keyboard access, focus visibility, contrast and reduced-motion handling are part of responsible interface design. Formal compliance requirements should be defined in scope.

Can you work with our legal or compliance team?

Yes. Required review points and constraints should be identified during discovery.

Can you sign an NDA?

Commercial and legal terms can be discussed before sensitive project material is shared.

Should I send passwords in the first email?

No. Never send production passwords, API keys or confidential datasets in an unsolicited initial project email.

Can you work in our cloud account?

Potentially. Access, policies, existing infrastructure and change-control requirements need review.

Can you use our Git repository?

Yes, when the project workflow and permissions support it.

Can you document the system?

Architecture, environment, API, migration and handoff documentation can be included according to scope.

Can you train our internal team?

Knowledge-transfer sessions can be included, especially for enterprise or application handoff.

Can projects be phased?

Yes. Discovery, launch and later feature phases can reduce risk when the roadmap is large or the budget is staged.

Can you take over a partially built project?

Potentially. The existing code, licenses, access and technical condition need to be reviewed before committing to scope.

Can you fix a hacked site?

Incident response can require specialized security work and depends on the environment. Wemaxa can review the situation, but no generic support package should promise a particular recovery before inspection.

Do you sell hosting?

Hosting or managed infrastructure can be part of a project, but the commercial terms and account ownership should be explicit.

Who should own the domain?

In most client projects, the client should control the domain registration account so ownership is not dependent on the agency.

Can you set up branded email?

Email-domain configuration or mailbox setup can be scoped, usually through a third-party mail provider.

Do you design social assets?

Branding or campaign scope can include social graphics and reusable templates.

Can you create hero graphics?

Yes. CSS illustration, SVG, custom graphics or licensed media can be part of the art direction.

Can you build dark mode?

Yes, where it suits the product. A dark theme needs its own tested color relationships rather than a mechanical inversion.

Can you use the newest CSS?

Yes, when newer features are progressive enhancements and the fallback remains usable.

What is a container query?

It lets a component respond to the size or other properties of its containing context rather than only the viewport, which is useful for reusable responsive modules.

Do you use View Transitions?

They can be used for navigation or state continuity in supported browsers, with a functional fallback elsewhere.

What is CSS anchor positioning useful for?

It can position popovers, tooltips and other overlays relative to an anchor element without manually calculating coordinates in JavaScript.

Can you create scroll animations?

Yes. Scroll-driven animation can be used where it adds meaning or atmosphere, with reduced-motion handling.

Can you build a headless CMS?

Yes, when separating the content backend from the front end is justified by the product and team.

Can you create admin panels?

Yes. Administrative workflows, permissions and data correction are common full-stack requirements.

Can you import spreadsheets or CSV data?

Yes, when the format can be validated and mapped into the target data model.

Can you generate reports or PDFs?

Potentially. Report generation can be built into an application, with layout and data requirements defined in scope.

Can you send automated email?

Yes, using an appropriate provider and with attention to templates, delivery events and error handling.

Can you build webhooks?

Yes. Webhooks need authentication, idempotency and logging because delivery may be repeated or delayed.

Can you connect to Stripe or PayPal?

Payment provider integrations can be scoped when the client has or can obtain the required merchant account.

Can you build subscription billing?

Potentially. Subscription lifecycle, failed payments, plan changes and access rules need to be defined.

Can you build booking systems?

Yes. Availability, time zones, capacity, cancellation rules, notifications and payment requirements all affect the implementation.

Can you build a marketplace?

Potentially. Marketplaces add seller roles, moderation, payouts, disputes and more complex operations than a normal store.

Can you create a customer portal?

Yes. Portals typically combine authentication, account-specific records, forms, documents and support workflows.

Can you build internal tools?

Yes. Internal software can be designed for speed and operational clarity rather than public marketing concerns.

Can you improve an existing design system?

Yes. Wemaxa can audit tokens, components, typography, responsive behavior and implementation drift.

Can you work from Figma?

Yes. Design files can be translated into a production interface, but the implementation still needs responsive and content-state decisions that may not exist in the mockup.

Can you design in Figma?

Yes, where design files are part of the project workflow.

What happens after I submit the project brief?

Wemaxa reviews it and can reply with questions, a recommended scope, a proposal path or a discovery recommendation.

Which email should I use?

Use sales@wemaxa.com for new work, enterprise@wemaxa.com for larger systems, support@wemaxa.com for active technical support and info@wemaxa.com for general questions.

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Discuss faq with Wemaxa.

Send the project brief or open a direct sales conversation.