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How to Create an About Page for a Business

A beginner WordPress tutorial for building a factual about that performs one clear customer job.

By the end: You will publish a about with specific content sections, a working action and a logged-out public test.

TARGET RESULTHow to Create an About Page for a Business

You will publish a about with specific content sections, a working action and a logged-out public test.

Key terms before you start

These definitions make the steps easier to follow and help distinguish controls, files and concepts that can look similar at first.

WordPressA content management system (CMS) used to store, edit and publish website content.
DashboardThe WordPress administration area reached after signing in; its left menu contains Pages, Posts, Appearance, Plugins, Settings and other tools your account may use.
PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
Block EditorThe default WordPress editor. A page or post is assembled from individual blocks.
Block InserterThe + control that opens blocks, patterns and media in the WordPress editor.
List ViewA tree of every block in a page/post; useful for selecting, nesting and reordering blocks.
Call to action (CTA)A specific next-step instruction such as “Book an appointment”, “Request a quote” or “Buy now”.
PublishThe action that makes a page/post publicly available, subject to visibility settings.
PreviewA view of how content should look on the public site before or after publishing.

What you need before starting

  • WordPress editing access
  • Verified business information
  • The real destination for the page CTA
FULL TUTORIAL

Step-by-step tutorial

Every step is shown below. Work through them in order and use each checkpoint to confirm the result before moving on.

01
STEP 01 / 14

Sign in to WordPress

Do this

Open https://YOURDOMAIN.com/wp-admin/ and sign in.

Why

The Dashboard is the private administration area. Do not edit the public page through browser developer tools; those changes are temporary.

WordPressA content management system (CMS) used to store, edit and publish website content.
CHECKPOINTThe WordPress Dashboard loads.
02
STEP 02 / 14

Open the Pages list

Do this

Click Pages → All Pages.

Why

Pages are used for relatively permanent site content such as Home, Services and Contact.

PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
CHECKPOINTYou can see existing page titles and statuses.
03
STEP 03 / 14

Check whether the page already exists

Do this

Look for an existing page that already performs the job of “About”.

Why

Editing an existing correct page is better than creating a duplicate URL with the same purpose.

PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
CHECKPOINTYou know whether to edit or create.
04
STEP 04 / 14

Create the page if it is missing

Do this

Click Pages → Add New and enter “About” as the title.

Why

The title becomes the editor title and normally influences the public heading/URL depending on the theme.

PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
IF THIS GOES WRONGYou are tempted to invent missing proof

Stop and ask the business owner for the source. Leave the draft incomplete rather than publishing fabricated credentials/reviews.

CHECKPOINTA new draft opens in the Block Editor.
05
STEP 05 / 14

Add the opening explanation

Do this

Insert a Paragraph block and explain this job in plain language: show the real people/business behind the site using facts a visitor can verify.

Why

Use facts a first-time customer can act on. Avoid “innovative solutions” or other wording that does not tell them what happens.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe copy still sounds generic

Replace adjectives with operational facts: exactly what is sold, who can buy it, where, when, for how much/how quoted and what happens next.

CHECKPOINTThe first paragraph answers what the page is for.
06
STEP 06 / 14

Create section 1: Business identity

Do this

Insert a Heading block for “Business identity”, then add Paragraph/List blocks underneath.

Why

Legal/trading name where appropriate, location/service area and what the business does.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
07
STEP 07 / 14

Create section 2: History

Do this

Insert a Heading block for “History”, then add Paragraph/List blocks underneath.

Why

Use real founding dates or milestones only when verified.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
08
STEP 08 / 14

Create section 3: People

Do this

Insert a Heading block for “People”, then add Paragraph/List blocks underneath.

Why

Name actual team members/roles when approved for publication.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
09
STEP 09 / 14

Create section 4: Credentials

Do this

Insert a Heading block for “Credentials”, then add Paragraph/List blocks underneath.

Why

Show genuine licenses, qualifications or memberships only if current.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
10
STEP 10 / 14

Create section 5: How the business works

Do this

Insert a Heading block for “How the business works”, then add Paragraph/List blocks underneath.

Why

Explain relevant process, values or operating principles with concrete examples.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
11
STEP 11 / 14

Create section 6: Next step

Do this

Insert a Heading block for “Next step”, then add Paragraph/List blocks underneath.

Why

Link to Services, Portfolio or Contact rather than ending in a dead end.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTThe section contains specific information rather than a placeholder heading.
12
STEP 12 / 14

Add a useful next action

Do this

Insert a Buttons block and use a literal label such as “View services”. Link it to the real destination.

Why

A CTA should describe what happens when clicked, not merely say “Learn more” when a more specific label is available.

BlockOne content unit in the WordPress Block Editor, such as Paragraph, Heading, Image, List, Buttons, Group or Navigation.
IF THIS GOES WRONGThe copy still sounds generic

Replace adjectives with operational facts: exactly what is sold, who can buy it, where, when, for how much/how quoted and what happens next.

CHECKPOINTPreviewing the button opens the intended URL.
13
STEP 13 / 14

Click every action

Do this

Test the primary CTA plus email, phone, navigation and related-page links.

Why

Do not assume a button works because it looks correct.

PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
IF THIS GOES WRONGThe button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

CHECKPOINTAll important links open the intended destination.
14
STEP 14 / 14

Assign an update owner

Do this

Record who is responsible for keeping the page accurate.

Why

Business pages become misleading when hours, services, staff, prices or policies change but the site does not.

PageA WordPress content item normally used for relatively permanent content such as Home, Services, About or Contact.
IF THIS GOES WRONGYou are tempted to invent missing proof

Stop and ask the business owner for the source. Leave the draft incomplete rather than publishing fabricated credentials/reviews.

CHECKPOINTA named person/process owns future updates.
CONCRETE EXAMPLERule

One page = one primary visitor job

Concrete examples

RuleOne page = one primary visitor job
CTA labelView services

Troubleshooting

The copy still sounds generic

Replace adjectives with operational facts: exactly what is sold, who can buy it, where, when, for how much/how quoted and what happens next.

The button goes nowhere

Open the Button block link control and assign the actual page, form anchor, phone number, email or booking URL.

You are tempted to invent missing proof

Stop and ask the business owner for the source. Leave the draft incomplete rather than publishing fabricated credentials/reviews.

FINAL CHECKAssign an update owner

A named person/process owns future updates.

Documentation and references

Use these primary and supporting sources to verify current controls, browser behavior and product-specific details.