🛠 If We Built or Maintain the Site
We can:
- Immediately scan and clean infected files
- Restore from backup (ZIP + SQL you already have)
- Set up hardening rules, 2FA, and bot protection
- Prevent re-entry by fixing the exploited vulnerability
📋 Optional Hardening Add-Ons
| Feature | Description |
|---|---|
| 🔐 Two-Factor Authentication | Add 2FA to all admin logins |
| 🧱 File Permissions Audit | Ensure correct chmod settings |
| 🔄 Auto-Core Updates | Keep WordPress and plugins up to date |
| 🔍 Live Activity Monitor | Track login attempts, file changes, logins |
If your site gets hacked, it can absolutely be recovered and secured. At Wemaxa, we understand how stressful a breach can be, but with the right response, your site can be fully cleaned, restored, and protected from future attacks. The key is to act quickly the faster we address the issue, the better we can contain any damage and begin restoring normal operations.
We offer both guided support and full-service recovery depending on your needs. If you prefer to be hands-on, we’ll walk you through each step from isolating the problem and removing malicious code to restoring backups and applying critical updates. If you’d rather let us handle it entirely, our team will take over and manage the entire process, keeping you updated as we work.
The recovery process includes scanning for vulnerabilities, removing unauthorized files or code, repairing affected content, and restoring the site from a clean backup if necessary. We also identify how the breach occurred, whether through outdated plugins, weak credentials, or server misconfigurations, and take steps to patch those entry points.
Once your site is back online, we implement stronger security measures to prevent future attacks. This may include firewall setup, user access reviews, plugin audits, and regular security scans. At Wemaxa, we don’t just fix what’s broken we help you build a safer, more resilient digital presence moving forward.
🔥 What Happens When a Site is Hacked
| Symptom | What It Means |
|---|---|
| 🛑 Site is defaced or offline | Files or database modified |
| ⚠️ Redirects or popups | Malicious code (JavaScript, iframes) inserted |
| 🦠 Unknown files appear | Backdoors, phishing pages, or malware present |
| 📉 Traffic drops or SEO warnings | Google flagged the site as compromised |
| 🚫 Hosting suspended | Host detected malware or spam |
✅ Immediate Steps to Take
- Change all passwords
- WordPress admin
- FTP/SFTP
- Database
- Hosting account
- Scan your site
- Use Wordfence or MalCare for WordPress
- Run ClamAV on the server (you already have it installed)
- Check files and folders for recent changes
- Check for unauthorized users or plugins
- Remove unknown admin accounts
- Disable suspicious plugins or themes
- Restore from a clean backup
- If available, revert to a version before the hack
- Clean your database if it’s been injected with spam
- Notify your host (optional but helpful)
- They may provide logs, quarantine infected files, or give advice
🛡️ After Cleanup: Secure the Site
| Action | Tool or Method |
|---|---|
| ✅ Firewall & malware scanning | Wordfence, Sucuri, or server-level rules |
| ✅ Block malicious IPs | Fail2Ban, Cloudflare, or server firewall |
| ✅ Plugin/theme hardening | Remove unused code, install only trusted ones |
| ✅ Core file integrity monitoring | Enable in Wordfence or set up file watchers |
| ✅ Regular backups | Daily/weekly site + database backups |
| ✅ Email alert system | Get notified of login attempts or file changes |