Reporting a bug to Wemaxa is a simple, structured process designed to save time and ensure fast resolution. We provide clear channels for submitting issues, whether through a dedicated support portal, email, or your assigned project dashboard. Each submission prompts a response from our team, confirming receipt and setting expectations for when the issue will be addressed.

To help us resolve bugs quickly and accurately, we guide clients through a straightforward reporting format. You’ll be asked to describe the problem, provide the page or feature affected, and include any screenshots or steps to reproduce the issue. This clarity helps our developers pinpoint the cause without delay and start working on a fix right away.

Once a bug is logged, it is prioritized based on severity and impact. Critical issues such as broken functionality or security concerns are handled immediately. Minor visual or usability issues are typically scheduled into the next update cycle. We keep you informed throughout the process, from acknowledgment to resolution, so you’re never left in the dark.

At Wemaxa, we see bug reporting as part of an ongoing partnership. Our goal is to keep your website or app running at its best, and that means making sure you can report issues easily, get fast answers, and see real results without unnecessary back-and-forth.